Privacy Policy

Last updated: 26 June 2026

Introduction

This Privacy Policy explains how Terra Bella Gardens ("I", "me", "my") collects, uses, and protects personal information when you visit this website or contact me through it.

I am committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws.

Who I Am

Business Name: Terra Bella Gardens

Owner: Emily Carboni

Email: enquiries@terrabellagardens,co,uk

Telephone: +44 (0)7874 114 758

Address: Mousehole, Pensford Hill, Pensford, BS39 4AA

Information I Collect

When you use the contact form on this website, I may collect:

• Your name
• Email address
• Telephone number (if provided)
• The contents of your message

I do not intentionally collect sensitive personal information through this website.

How I Use Your Information

I use the information you provide to:

• Respond to enquiries
• Discuss potential gardening or landscaping work
• Provide quotations or information about my services
• Maintain records of communications

I do not use your information for automated decision-making or profiling.

Legal Basis for Processing

I process your personal information because:

• It is necessary to respond to your enquiry and take steps at your request before entering into a contract.
• It is in my legitimate interests to communicate with potential and existing customers and operate my business.

Sharing Your Information

I do not sell, rent, or trade your personal information.

Your information may be shared with service providers who help operate my email or website hosting services where necessary. These providers are required to protect your information appropriately.

How Long I Keep Information

I keep personal information only for as long as reasonably necessary to:

• Respond to enquiries
• Provide services
• Maintain business records
• Meet legal, accounting, or tax obligations

Information that is no longer needed will be securely deleted.

Data Security

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to or restrict certain processing activities
• Request transfer of your information where applicable
• Lodge a complaint with the UK's data protection regulator

The regulator is the Information Commissioner's Office.

Cookies

This website uses only cookies that are necessary for the operation of the site.

I do not use analytics, advertising, or tracking cookies.

If this changes in the future, this policy will be updated accordingly.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Terra Bella Gardens

Email: enquiries@terrabellagardens.co.uk

Telephone: +44 (0)7874 114 758